Information system support
We support and develop government and corporate information systems: stable operation, changes, information security.
An information system has to work every day, while its requirements keep changing: new regulations, new services to integrate with, new user needs.
We take the system into support, monitor its operation and security and make changes according to an agreed plan.
What the work includes
Operational support
Monitoring of the system, incident resolution, handling user requests.
Changes
Modifications driven by regulations and the customer's functional needs.
Information security
Compliance with security requirements and legislation, updates, access control.
Integration
Data exchange with external systems and services.
Scaling
Preparing the system's infrastructure for growing load and number of users.
Documentation
Up-to-date operational and technical documentation.
Why clients come to us
- The system was built by another contractor and needs to be taken into support
- Legal requirements have changed
- Integration with government or external services is needed
- The system slows down as the load grows
Send a request
Describe your task — we will contact you during business hours and propose a solution.
info@vionet.kz
47 Syganak St., 5a, Astana, Kazakhstan